Just because organisations have sought the legally required consent to use data doesn’t make them immune to a backlash from customers.
data - News, Features, and Slideshows
- Put digital transformation and data together: What do you get?
- How Telstra, Bank of New Zealand and iCare convince customers to share data
data in pictures
The replacement of an analog and a manual process with a digitalised one does not necessarily mean better results.
In 2012, digital subscriptions at the Financial Times surpassed those of print for the first time.
Many organisations underestimate the complexity of AI projects, which leads to delayed project launches, or failure to deliver business value, reports Gartner.
Organisations increasingly acknowledge data to be their most important asset, having these skills that can best capitalise on that asset is critical, says Ian Edwards of SAS
Whitepapers about data
We live in an era where customer experience trumps product features and functions. How do you exceed customer’s expectations every time they interact with your organization? By leveraging more information and applying insights you have learned over time. Turning data-driven power into delightful experiences will give you the advantages required to succeed in today’s climate of one-click shopping and crowd-sourced feedback.