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  • CIO upfront: In praise of intelligent bots, not smart ones

    If your chatbot replaces one kind of wasted time with another, or makes information harder to find, bin it. If it’s a decorative replacement for a checkout process, don’t build it, writes Ian Lurie of Portent

    Written by CIO New Zealand25 Sept. 18 06:30
  • CIO upfront: How to avoid vendor lock-in and keep your options open

    Organisations looking for a new tool or building a new application should allow the business to drive the decision on which tool to pursue instead of having their vendors dictate what they must pursue, writes Steve Griffin of Epicon.

    Written by Edited by Divina Paredes06 June 17 07:00
  • IBM customizes cloud services for the enterprise

    Hoping to jump out in front of providers of generic cloud services, IBM has launched a portfolio of cloud packages, called IBM Cloud Business Solutions, designed to run specific business processes such as asset management and customer care.

    Written by Joab Jackson30 May 14 04:25
  • Merger success can make you forget the 'I' word

    The fees charged by lawyers and investment bankers suggest that handling M&A transactions is among the most skilled and taxing jobs in the world. Most CFOs know different: the hard work continues well after the completion of a deal.

    Written by Richard Young12 Feb. 11 22:00
  • Clash of the clouds

    Cloud computing promises the ability to move applications and systems to the location and platform that makes the most sense—in terms of risk and economics—at any given time.
    Retailers, for example, can buy extra transaction-processing capacity during holiday shopping season and give it up when sales ebb. Financial services companies might buy infrastructure in which to test systems to support new products, then walk away from it when development is done. One cloud vendor may offer a better deal than another, prompting CIOs to switch providers.

    Written by Kim S. Nash17 May 10 22:00