The view of IT as ‘just another expense’ that seems to be widely held among chief financial officers is changing, according to Gartner. The research firm found that CFOs are now starting to understand that IT can help the wider business and are investing in technology.
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Lately, much of the furor encircling ERP costs has revolved around software maintenance and support fees. The global recession has forced customers of Big ERP vendors-SAP, Oracle, Lawson, Infor-to question the value they receive from the fees.
Savvy business leaders will always support wise IT spending. Meanwhile, astute financial management of IT gives CIOs flexibility to respond quickly to corporate actions such as the sale of a business unit or an acquisition.