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  • Gen Y vs. Gen X: Who causes more IT headaches?

    You've heard the Gen Y stereotypes before: They're lazy workers, exude entitlement and have been reared on social technologies that they bring into the workplace, whether IT departments like it or not.

    Written by Kristin Burnham06 April 11 05:30
  • The Tech CIOs Are Paying For

    The tight grip of the recession has eased, giving more CIOs the green light for innovation and upgrades, particularly cloud computing. Sixty-one percent of the 305 heads of IT that responded to our survey on technology priorities say they're putting more money toward the cloud-a 10 percent increase from last year.

    Written by Lauren Brousell29 March 11 01:35
  • Switching outsourcing providers: 10 tips

    If at first you don't succeed with outsourcing, should you try again with a new provider? Many IT leaders are doing just that.

    Written by Stephanie Overby22 March 11 04:20
  • How IT sourcing pros can do better on emerging technology

    As the latest technologies are incorporated into the business process, organisations will naturally become more comfortable when working with third-party technology vendors. This means the ability to identify, select, and manage the right technology vendor can make the difference between the success and failure of a new business initiative. But, while many sourcing and vendor management (SVM) professionals are starting to play an increasingly important role in this emerging technology evaluation process, many of Forrester's sourcing clients explain that their involvement is not always clearly defined, resulting in a more reactive and makeshift role than they would like.

    Written by Chris Andrews27 Jan. 11 03:41
  • The End of IT Outsourcing As We Know It

    Most outsourcing analysts and consultants will tell you that the future of the traditional IT services industry is uncertain.

    Written by Stephanie Overby12 Aug. 10 04:20