outsourcing - News, Features, and Slideshows

• HCL expands NZ footprint, opens first delivery centre in Hamilton

  HCL’s first delivery centre in New Zealand complements the company’s network of global delivery centres.

• Facebook 'labels' posts by hand, posing privacy questions

  Facebook users are not offered the chance to opt out of their data being labeled.

• The 11 biggest issues IT faces today

  From securing IoT to retraining IT talent to finding new revenue streams, CIOs have more than their share of concerns keeping them up at night

• State of the CIO 2018: Make way for the chief impact officer

  This year’s research reveals how New Zealand CIOs are concurrently tackling the fast pace of change across markets and technologies, as well as their roles.

• The CIO as CTO, CMO and CDO

  Jason Delamore of Auckland Airport explains why his combined role works well in a highly complex, fast moving environment

• How to write an arbitration clause for offshore outsourcing deals

  To avoid litigation and headaches, in general, it’s imperative that you incorporate an effective arbitration clause into international outsourcing contracts.

• IT customers slow to embrace outsourced DevOps

  IT organizations are increasingly interested in adopting DevOps models to deliver applications faster, better and cheaper to the business, but they're not inclined to look to their IT service providers for help with these efforts.

• Why CIOs can't wait to renegotiate their outsourcing contracts

  As business needs--and the new technologies required to support them--evolve ever more rapidly, outsourcing contracts signed just a year or two ago are already getting stale. That's why Mayer Brown business and sourcing technology partner Dan Masur is advising companies to revamp their outsourcing deals right now to not only access new options, but also to cut significant costs.

• Captive Offshore Centers More Cost Effective Than Outsourcing

  A new study from the Everest Group reports that most global in-house offshore centers deliver more savings than offshore outsourcing.

• Steering through change and growth

  Three days after Nigel Prince joined the Ministry of Agriculture and Forestry as CIO, his ambitions were reined in.
  “The chief financial officer told me about all the money I didn’t have to spend on all the whizzy stuff I thought I could do in the MAF environment,” he told a recent CIO Insights luncheon.

• Outsourcing information security

  The need to keep information secure is not a recent development. To satisfy this need, most organisations construct a list of security requirements based on common sense. This has proven fairly effective with simple and well understood media such as pen and paper. As information management (and its security) has become more complex in nature, the likelihood of a gap in that common sense list of requirements has increased.

Whitepapers about outsourcing

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  Contractor access: Mitigating security and risk issues

  Today’s workforce is expanding to include a growing number of contractors, despite high-profile security incidents. This paper identifies how to mitigate risks in what’s often a necessary business decision. · Many businesses don’t really have the luxury of asking, “can we afford the risk of a contractor?” · Companies like Target, Cogent Healthcare, Stanford Hospital, Beebe Healthcare and even the EPA have had breaches that were the result of “temporary” access · A substantial roadblock to productivity is granting them access to necessary systems, which in many cases house sensitive information

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  A blended future: The changing mix of IT service delivery and consumption