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  • Net neutrality advocates plan slow-lane protest

    Several high-profile websites -- including Kickstarter, Etsy, Reddit, Mozilla and Meetup -- will display spinning-wheel icons next Wednesday in an attempt to show visitors the Internet slow lanes they say will appear if the U.S. Federal Communications Commission doesn't pass strong net neutrality regulations.

    Written by Grant Gross06 Sept. 14 05:34
  • Salesforce.com sees the future of customer support in video

    Salesforce.com is giving users of its Desk.com support application new features for embedding videos into support articles and Web pages, a move the vendor says will let them give their customers the help they need faster and more efficiently than text-based documentation alone.

    Written by Chris Kanaracus05 Aug. 14 22:03