LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey
It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.
In the modern workplace, collaboration and communication rule, and employees have access to technologies that support them to do their best work – as individuals and as teams. In this eBook we explore the building blocks required to establish a modern workplace, and share how this organisational transformation can deliver healthy bottom line results for your business. Download whitepaper »
In Q4 2019, NSS Labs performed an independent test of the Juniper Networks SRX5400 JUNOS 18.2X30.1 Kernel 64-bit JNPR-11.0-20190316.df99236. This report focuses on the main differentiators for data center security gateway (DCSG) products: security, cost, and performance/functionality. Download whitepaper »
Upon discovering that someone has illegitimately accessed data on the network, IT managers initially believe (hope, really) that the threat came from outside. But as recent, headline-grabbing data breaches demonstrate, a lapse in internal security — whether accidental or malicious — is often what enabled the attack to succeed, in spite of robust external security. Download this whitepaper to see how to minimize the risk of the internal threat to the availability, confidentiality and integrity of AD. Download whitepaper »